Troubleshooting Kernel32.dll errors and Invalid Page Faults

What is Kernel32.dll?

Kernel32.dll is the 32-bit dynamic link library of the operating system kernel. Kernel32.dll handles memory management, input/output operations, and interrupts. When Windows boots up, Kernel32.dll is loaded into a protected memory space.

What are the "Invalid Page Fault" Errors?

An IPF can occur when an unexpected event has occurred in Windows, for example a program improperly attempted to use random access memory (RAM) or the virtual memory area is corrupted by a program, or a program is attempting to access data that is being modified by another program that is running. More information in: Q286180: Invalid Page Fault Errors Occur in Windows

What to do if you have Kernel32.dll IPF ("Invalid Page Fault") error?

This error occurs when an application tries to access kernel32.dll's protected memory space. It may be one particular program or application, or multiple files and applications.

Also, this error may be caused by faulty hardware (bad memory modules, device drivers, etc.)

Articles and links about Kernell32.dll Invalid Page Faults:

Definition of Kernel32.dll Error Messages
The following conditions can cause Kernel32.dll error messages.....

Q146419 - Error Loading Kernel. You Must Reinstall Windows
When you start Windows, you may receive the following error message: Error Loading Kernel. You must reinstall Windows. After you receive this error message, Windows quits.

A Suggested Fix for KERNEL32.DLL Errors
The following has solved many people's Windows Explorer KERNEL32.DLL crashes.

KERNEL32.DLL - ERRORS
Henri Leboeuf Home page: Select a Program or Module that caused an error in KERNEL32.DLL:


Q277994: "Cmdninst Caused an Invalid Page Fault" Error Message While You Upgrade to Windows Millennium Edition
While you upgrade to Windows Millennium Edition (Me), you may receive the following error messages during hardware detection (Plug and Play): Cmdninst caused an invalid page fault in kernel32.dll


Kernel32Errors en Windows-Help.net
Troubleshooting: Invalid Page Fault in Kernel32.dll Errors in Windows 95 and 98.

Kernel32 errors in Outlook Express
Known IPFs in Kernel32.dll running Outlook Express.

If you get MS Office (o any Office application) error in Kerner32.dll click here: Troubleshooting Kernel32.dll errors  in Microsoft Office

How to Troubleshoot Invalid Page Faults in Internet Explorer
When you receive an invalid page fault error message in Internet Explorer, this behavior can be the result of video resource limitations. Update to the latest version of your video driver. To do so, contact the manufacturer of your display adapter. You may also need to limit the number of programs that run as you start Windows. If you continue to experience invalid page fault errors after you update to the most current display driver, perform the steps listed in the following sections, testing to determine if the issue is resolved after each section...

Q209321 - General Protection Fault or Invalid Page Fault During Setup

When you install Windows 98 from files copied to a folder on a local hard disk (not from the CD-ROM), or during the installation of an Original Equipment Manufacturer (OEM) version of Windows 98, you may receive one or more of the following error messages: MSGSRV32 caused a general protection fault in module KRNL386.EXE at 0001:00001b51. MSGSRV32 caused a stack fault in module KRNL386.EXE at 0001.00005595. RUNDLL32 caused an invalid page fault in module KERNEL32.DLL at 015f:bff9dba7. MSGSRV32 caused an invalid page fault in module KERNEL32.DLL at 015f:bff9dba7. A Fatal Exception 0D has occurred at 0028:C0001FCE in VXD VMM(01) + 00000FCE. A Fatal Exception 0E has occurred at 015F:BFF9DBA7.

Q155116 - Error Message: IEXPLORE Caused an Invalid Page Fault...
When you use Microsoft Internet Explorer to access the Internet, you may receive one of the following error messages:

IEXPLORE caused an invalid page fault in module Kernel32.dll
IEXPLORER caused an Invalid Page Fault in module KERNEL32.DLL at 0167:bff87ede

Q276459 - Error Message "Iexplore Caused an Invalid Page Fault in Module Kernel32.dll" When You Close an Internet Explorer Window
When you close an Internet Explorer browser window, you may receive the following error message:

Iexplore caused an Invalid Page Fault in module Kernel32.dll

You may also receive one of the following error messages when you quit Outlook Express: MSIMN caused an Invalid Page Fault in module Kernel32.dll

MSIMN caused an Invalid Page Fault in module Unknown Clicking OK closes the error message dialog box.

CAUSE This behavior can occur if the McAfee VirusScan version 5.x Internet Scan and E-mail Scan tools are enabled...

Q265244 - Error Message in Mshtml.dll While You Browse the Internet
While you are browsing the Internet, you may receive the following error messages: Iexplore has caused an error in Mshtml.dll. Iexplore will now close. Iexplore has caused an error in Kernel32.dll. Iexplore will now close.

Q253364 - Invalid Page Fault Error Messages If You Install Internet Explorer 5.5 and Gator Software
After you install Microsoft Internet Explorer 5.5, you may receive the following error messages: On a computer running either Microsoft Windows 95 or Microsoft Windows 98:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, you receive one of the following error messages:
IExplore Caused an Invalid Page Fault in Module Mshtml.dll
-or-
IExplore Caused an Invalid Page Fault in Module Kernel32.dll
On a computer running Windows Millennium Edition (Me):
IExplore has caused an error in Mshtml.dll
IExplore will now close.

If you continue experiencing problems,
try restarting your computer.

-or-
IExplore has caused an error in Kernel32.dll

Q259684 - Invalid Page Fault Error Messages If You Run Internet Explorer 5.5 and Aureate Radiate
The Radiate program is included with over 250 shareware programs.

When you quit the last or next to last instance of multiple instances of Internet Explorer, you may receive one of the following error messages:

IEXPLORE caused an invalid page fault in module KERNEL32.DLL
-or-
IEXPLORE caused an invalid page fault in module <unknown>

Q187965: Err Msg: Mprexe Caused an Invalid Page Fault in Module Kernel:
When you attempt to start Internet Explorer or Outlook Express on a Windows 95 or Windows 98-based computer, your computer may stop responding (hang), and you may receive one of the following error messages:

Explorer caused an invalid page fault in module Kernel32.dll.
Commgr32 caused an invalid page fault in module Kernel32.dll.
Mprexe caused an invalid page fault in module Kernel32.dll.
Msgsrv32 caused an invalid page fault in module Kernel32.dll.
Iexplore caused an invalid page fault in module Kernel32.dll.

Invalid Page Fault in Thumbvw.dll or Kernel32.dll Viewing Folder:
When you attempt to view the contents of a folder using Thumbnail view, you may receive one of the following error messages: EXPLORER caused an invalid page fault in module THUMBVW.DLL at 015f:799eaee4 -or- EXPLORER caused an invalid page fault in module KERNEL32.DLL at 015f:bff9d709...

Q196497 - PRB: Acmsetup Caused IPF in Kernel32.dll - Dell Inspiron 3200
The information in this article applies to: Microsoft Visual Studio 6.0, used with: the operating system: Microsoft Windows 95 the operating system: Microsoft Windows 98 Microsoft Visual C++, 32-bit Editions, version 6.0 Microsoft Visual Basic Learning Edition for Windows, version 6.0 Microsoft Visual Basic Professional Edition for Windows, version 6.0 Microsoft Visual Basic Enterprise Edition for Windows, version 6.0 Microsoft Visual InterDev, version 6.0 Microsoft Visual J++, version 6.0 Microsoft Visual FoxPro for Windows, version 6.0. SYMPTOMS: If you are installing one of the above products onto a Dell Inspiron 3200 laptop computer under Windows 98, you might receive an error similar to the following: Acmsetup cause an invalid page fault in kernel32.dll at 015F:BFF7F188

Norton Speed Disk for Windows 95 corrupts encrypted files
A few users have reported problems on Windows 95 where they would get random lockups and crashes after installing Cryptext (eg. right-clicking on the Recycle Bin causes a crash in Explorer). This problem seems to be a problem in Windows itself (in the retail version of kernel32.dll, as it never happens with the debug version of the kernel), and is also related to having multiple shell extensions installed, as the problem sometimes disappears when the number of shell extensions is reduced. The only suggestion I have is to uninstall either Cryptext or one or more of the other shell extensions which you may have installed (eg MS Plus, McAfee Viruscan 95, WinZip, InocuLAN, etc).

Office 97: Kernel32.dll Error Installing Products with DMA Enabled

Q190517 - OFF95: Troubleshooting Office Kernel32.dll Errors Under Windows 98

Office 97: Troubleshooting Office Kernel32.dll Errors Under Windows 95

Office 2000: Troubleshooting Office Kernel32.dll Errors Under Windows 95

Q245325 - OFF2000: Invalid Page Fault in Kernel32.dll Clicking "Look in" in Open Dialog Box
When you click Open or Save on the File menu for any of the (Office 2000) programs and click the Look in list, the following error message may appear: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, an error message similar to the following may appear: <Program> caused an invalid page fault in module KERNEL32.DLL at 0137:BFF9A5D0.

Q200149 - OFF2000: Renaming My Computer Icon Causes Error Message

The information in this article applies to: Microsoft Office 2000. SYMPTOMS: When clicking the Open, Save, or Save As dialog box in any of the Office programs, you may receive one of the following error messages: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. When you click Details, you receive an error message similar to the following: <program> caused an invalid page fault in module MSO9.DLL at 0137:bff9a28c. -or- <program> caused an invalid page fault in module KERNEL32.DLL at 015f:bff9d709. where <program> is the program you are using when you receive the error message. In Microsoft Outlook, you may also receive one of the error messages above when you point to Open on the File menu and click Personal Folders File.

Q220722 - OFF2000: Invalid Page Fault When Customize Office Shortcut Bar

When you customize the Office Shortcut Bar, you may receive the following error: MSOFFICE caused an invalid page fault in Module Kernel32.DLL at 015f:bff7al3d.

Q220714 - WD2000: IPF in Word 97 Opening Word 2000 Document or Template That Contains Toolbar Controls

In Microsoft Word 97, when you use a template or open a document created using Word 2000, the following error message may appear: This Program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. Clicking the Details button displays an additional message box with the following information: WINWORD caused an error in module <unknown> at 0000:75ff0c75. -or- WINWORD caused an invalid page fault in module WINWORD.EXE at 015f:3007e9b0. -or- WINWORD caused an invalid page fault in module KERNEL32.DLL at 015f:bff87eaa.

Q198131 - OL2000: MPREXE Causes Invalid Page Fault When Checking for Mail

The information in this article applies to: Microsoft Outlook 2000. SYMPTOMS When you try to check for new mail in Microsoft Outlook, you receive the following error message: MPREXE caused an invalid page fault in module Kernel32.dll

Q184073 - OL98: Outlook Caused Page Fault in Module Inetcomm.dll

In Microsoft Outlook, when you attempt to send or receive an e-mail message, you may receive the following error message: OUTLOOK caused an invalid page fault in module INETCOMM.DLL at 0157:5e. NOTE: In some cases the page fault has been observed to occur in Module Kernel32.dll.

Q185362 - OL98: (CW) Page Fault Errors Resulting from Winsock Update

In Microsoft Outlook 98, when you attempt to send or receive an e-mail message, you may receive the following error: MAPISP32 caused an invalid page fault in module INETCOMM.DLL at 0157:5e. In some cases the page fault may occur in module Kernel32.dll and the address given may be different.

PPT7: PowerPoint Encountered an Error That It Could Not Correct:

You may receive one of the following error messages in Microsoft PowerPoint:
PowerPoint encountered an error that it could not correct.
-or-
PowerPoint caused an invalid page fault in module Kernel32.dll.
More...

Q159314 - PUB 97: "Invalid Page Fault in Kernel32.dll" Starting Publisher

When you start Microsoft Publisher 97 you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, you receive one of the following error messages:

Mspub executed an invalid instruction in module <unknown>.
Mspub caused an invalid page fault in module Kernel32.dll.
Mspub caused an invalid page fault in module <unknown>.

Q173005 - ACC: Replication Fails with More Than 128 Shares on Computer

When you try to replicate a database on a computer running Microsoft Windows NT, you may receive the following error message:

An application error has occurred
and an application error log is being generated.
MSACCESS.exe
Exception: access violation (0xc0000005), Address: 0x77f7d357

When you try to replicate a database on a computer running Microsoft Windows 95, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
If you click Details, you see the following information:
MSACCESS.EXE caused a stack fault in module
KERNEL32.DLL at 0137:bff783df.

Q167235 - ACC97: 20 Character User Name in Secured DB Causes Errors

The "Database specifications" topic in Help for "Number of characters in a user name or group name" states that the maximum number of characters is 20. However, when you log on to a secured database with a username that is exactly 20 characters long, you receive one of the following error messages when you try to open an object in the database:

MSACCESS caused a stack fault in module KERNEL32.DLL
-or-
MSACCESS caused a stack fault in module MSJET35.DLL

Q169235 - PRJ98: Invalid Page Fault with Microsoft Windows Printing System

If you are using the Microsoft Windows Printing System and you attempt to print from Microsoft Project 98, you may receive the following error message

WINPROJ caused an invalid page fault in module WINPROJ.EXE at 0137:300d639e.
followed by this error message:
WINPROJ caused a stack fault in module KERNEL32.DLL at0137:bff783e2.

Q176310 - PRJ98: Invalid Page Fault, Hang Sending Routing Slip

In Microsoft Project 98, when you send a file using a routing slip (point to Send To on the File menu and then click Routing Recipient), you randomly receive the following error message:This program has performed an illegal operation and will be shut down.If the Problem persists, contact the program vendor.When you click Details, you receive an error message similar to the following:WINPROJ caused an invalid page fault in module KERNEL32.DLL at 0137:bff782ae.

Q211439 - XL2000: Errors After Copying Worksheet with Auditing Arrows

The information in this article applies to: Microsoft Excel 2000. SYMPTOMS: In Microsoft Excel, the following problems may occur: When you delete a worksheet, you receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, you receive an error message similar to any of the following: EXCEL caused an invalid page fault in module KERNEL32.DLL at 0137:bff798fc.
EXCEL caused an invalid page fault in module EXCEL.EXE at 0137:3028c56f. EXCEL caused an invalid page fault in module <unknown> at 0000:7c651f00. When you click Close, Microsoft Excel quits. If you click the Tools menu, point to Auditing, and click Remove All Arrows, you receive an error message in the previous symptom. If you click an auditing arrow, you may receive the Illegal Operation error message described in this article. If you click Details, you receive the following error message: EXCEL caused an invalid page fault in module MSO97.DLL at 0137:306f3fed. When you save a workbook, you receive the following error message: Excel could not save all of the data and formatting you recently added to file name.

Q173612 - XL97: Error When Viewing a Web Page Containing a Microsoft Excel Workbook

When you view a Web page that contains a Microsoft Excel workbook in Microsoft Internet Explorer, version 3.x, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, you receive one of the following error messages, possibly more than once: IEXPLORE caused an invalid page fault in module MSHTML.DLL at 0137:635b0457. IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0137:bff798fb.

Q170402 - FIX: OLE Automation to Excel 8.0 Fails Using a 16-bit Client

The information in this article applies to: Microsoft Office 2000 Developer Microsoft Visual Basic Professional Edition, 16-bit, for Windows, version 4.0 Microsoft Visual Basic Enterprise Edition, 16-bit, for Windows, version 4.0 Microsoft Visual Basic Professional Edition for Windows, version 3.0, on platform(s): the operating system: Microsoft Windows 95 Microsoft Excel 97 for Windows. SYMPTOMS: If you use a 16-bit Visual Basic client to Automate Microsoft Excel 97 under Windows 95, you may receive the following error: "<application> caused an invalid page fault in module kernel32.dll" This error only occurs on Windows 95 with Microsoft Excel 97. The error does not happen on Windows NT 4.0 or with Microsoft Excel 95.

Q159997 - XL97: Illegal Operation Closing File When VBE Is Visible

When you close Microsoft Internet Explorer 3.x while a Microsoft Excel workbook is open, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, you receive one of the following error messages: EXCEL caused an invalid page fault in module VBA332.DLL at 014f:651b5ef6. -or- EXCEL caused an invalid page fault in module USER32.DLL at 014f:bff64e46. -or- EXCEL caused an invalid page fault in module KERNEL32.DLL at 014f:bff780a4.

Q172753 - XL97: Error Updating or Modifying Link to DDE Server Program

In Microsoft Excel 97, if you click Update Now, Automatic, or Manual in the Links dialog box, you may receive the following error message:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to any of the following:

EXCEL caused an invalid page fault in module EXCEL.EXE at 0137:30278a70.
EXCEL caused an invalid page fault in module KERNEL32.DLL at 0137:bff7677a.
EXCEL caused an invalid page fault in module KERNEL32.DLL at 0137:bff9a5d0.

In addition, Microsoft Word 97 or Microsoft PowerPoint 97 may stop responding.

Q179779 - PRJ98: Error Message If Calendar Name Longer Than 51 Characters

In Microsoft Project 98, when you copy a base calendar to another project file, modify a base calendar, or set a base calendar to a resource, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
When you click Details, you receive an error message similar to the following:

WINPROJ caused an invalid page fault in module Kernel32.dll
-or-
WINPROJ caused an invalid page fault in module WINPROJ.EXE

Q178694 - PRJ98: IntelliPoint SmartSpeed Feature Doesn't Work with Project

In Microsoft Project 98, when you edit a task, resource or resource assignment note, or edit a header, footer or legend, or you edit a workgroup message, Microsoft Project may stop responding and you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click the Details button, you receive the following error message:

WINPROJ caused and invalid page fault in module KERNEL32.DLL at <address>.

Q245490 - ACC95: IPF in Kernel32.dll When You Close any Database

In Microsoft Access for Windows 95 (version 7.0), if you open a database from a shortcut or from Windows Explorer, and then close it, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

MSACCESS caused an invalid page fault in KERNEL32.DLL

Q231819 - Err Msg: HH Caused an Invalid Page Fault in Kernel32.dll

When you click on the Index tab of the Windows 98 Help you may receive the following error message:

This Program has performed an illegal operation and will be shut down.

If you click details you will see one of the following error message:

"Hh caused an invalid page fault in module Kernel32.dll at <address>"
"Hh caused an invalid page fault in module Unknown at <address>"
"Hh caused an invalid page fault in module Shlwapi.dll at <address>"

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