Troubleshooting Kernel32.dll errors in Microsoft Word:

Q220714 - WD2000: IPF in Word 97 Opening Word 2000 Document or Template That Contains Toolbar Controls

In Microsoft Word 97, when you use a template or open a document created using Word 2000, the following error message may appear: This Program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. Clicking the Details button displays an additional message box with the following information: WINWORD caused an error in module <unknown> at 0000:75ff0c75. -or- WINWORD caused an invalid page fault in module WINWORD.EXE at 015f:3007e9b0. -or- WINWORD caused an invalid page fault in module KERNEL32.DLL at 015f:bff87eaa.

Q230779 - WD2000: DMM: Error Message When Click Cancel to Quit in Design Mailpiece

The information in this article applies to: Microsoft Word, 2000 Microsoft Direct Mail Manager for Windows

SYMPTOMS In Direct Mail Manager (DMM), if you click Cancel to quit DMM while you are in the Design Mailpiece dialog box, an error message similar to the following appears: ActiveX Framework Assertion (Abort=UAE, Retry=INT3, Ignore=Contin..., C:\Windows\System\Msstdfmt.dll has leaked memory. Use PutBreakPointHere() in macros.cpp to debug. ..\StdFmt.cpp(73) Address=0x5a4010 nAlloc=48 Bytes=164 ..\StdFmt.cpp(655) Address=0x5e4184 nAlloc=270 Bytes=20 ..\StdFmt.cpp(73) Address=0x5a4214 nAlloc=50 Bytes=164 ..\StdFmt.cpp(655) Address=0x5e4398 nAlloc=301 Bytes=20 ..\StdFmt.cpp(655) Address=0x5e43e0 nAlloc=302 Bytes=20 ..\StdFmt.cpp(73) Address=0x5a43f8 nAlloc=52 Bytes=164 ..\StdFmt.cpp(73) Address=0x5a45fc More...

When you click Retry, the following error message appears: This program has performed an illegal operation and will be shut down. If this problem persists, contact the program vendor. When you click Details, the following error message appears: DIRECTMAIL caused an exception 03H in module KERNEL32.DLL at 015f:<address>.

More information...

Q167621 - WD97: Invalid Page Fault with Proofing Tools on Network

If your proofing tools are located on a network drive and your network connection is lost during a Microsoft Word session, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. Clicking the Details button shows: WINWORD caused an invalid page fault in module KERNEL32.DLL.

More information...

GoToMyPC - Access Your PC from Anywhere - Free Trial!
GoToMyPC Introducing a new technology for PC users that PC Magazine calls "revolutionary" and The New York Times calls "ingenious."

GoToMyPC allows you to securely access and use your computer from any Web browser anytime, anywhere. Free Trial.
Download Now - Setup takes only 2 minutes.

Or skip the free trial and buy GoToMyPC today!

Interested in pursuing a high-tech career? Get FREE Information from ITT Tech!
Thinking about a career in technology? You can with an education from ITT Tech! With over 70 ITT Technical Institutes located nationwide in over 27 states, ITT Techs are one of today's leading providers of technology education.
The ITT Technical Institutes offer associate and bachelor degree programs in some of today's hottest technical areas. By getting an education from an ITT Tech, you can take advantage of many benefits including:

· Curriculum designed with employers in mind

· Convenient class schedules

· Financial aid to those who qualify

· Career Services to help you look for a job

Want to study online? The ITT Technical Institute in Indianapolis, IN offers two bachelor degree programs online. With ITT Tech's online education, a quality technical education is now available when and where it is convenient for the student.


An online education offers students the opportunity to pursue their educational objectives when attending school in a traditional classroom is just not practical.

Find out more today! Click here.

*Bachelor degree programs of study are not offered at every ITT Technical Institute and the programs of study offered vary among the ITT Technical Institute campuses.