Setup

Windows Millennium Edition Setup Frequently Asked Questions

Windows Millennium Edition Setup Frequently Asked Questions in MS Support

Support WebCast: Windows Millennium Edition Setup

In this session, we will discuss Windows Millennium Edition setup step by step. We will also cover common upgrade and installation scenarios.

Description of the Windows 95, Windows 98 and Millennium Edition Setup Switches

This article describes switches you can use with the Setup program in Windows 95 and Windows 98. Note that some of the switches can be used with both Windows 95 and Windows 98, and some can be used only with Windows 98.

Q268891 – How to Troubleshoot Windows Millennium Edition Setup

If your computer stops responding (hangs) while the Installation Wizard is running, while checking your computer, or while the Preparing to Run Windows Setup screen is displayed, verify that you have quit all programs and all running tasks are closed. After the Setup wizard has checked your computer, you may receive messages in dialog boxes that may prevent you from continuing with Setup if incompatible drivers or programs are detected. 

Windows Millennium Edition Setup Troubleshooting

Windows Millennium Edition Setup Troubleshooting.

Q250104 – Automated Installation Support in Windows Me

Automated (or batch) installations are not supported in Windows Millennium Edition (Me). Using the tools designed for previous operating systems (for example, Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 98 Second Edition) for automated installation of Windows Me may result in problems or error messages during Setup.

Windows Millennium Edition Clean Installation Stops Responding During Setup

During a clean installation of Windows Millennium Edition (Windows Me), your computer may stop responding after you first restart it. Your computer may also stop responding after you restart it the second time while detecting hardware. The computer will start in Safe mode, however Normal mode is required to complete the installation. Cause:
There are no drivers for the Accelerated Graphics Port (AGP) functionality, which VIA Technologies uses with the MVP3 chip set. The driver Viagart.vxd is not included in Windows Me, and may be installed from the distribution media for the specific video display adapter or motherboard utility program for your computer. More information: Q264395 – Windows Millennium Edition Clean Installation Stops Responding During Setup

How to Troubleshoot Windows Millennium Edition Setup

Windows Me Setup includes four major sections: Preparing to run Windows Me Setup – Collecting information about your computer – Copying files to your computer- Setting up hardware and finalizing system settings. If your computer stops responding (hangs) while the Installation Wizard is running, while checking your computer, or while the Preparing to Run Windows Setup screen is displayed, verify that you have quit all programs and all running tasks are closed. After the Setup wizard has checked your computer, you may receive messages in dialog boxes that may prevent you from continuing with Setup if incompatible drivers or programs are detected. More information: Q268891 – How to Troubleshoot Windows Millennium Edition Setup

How to Troubleshoot Computer Hangs During Hardware Detection

When you attempt to install Windows 98 or Windows Millennium Edition (Me), Setup may stop responding (hang) during the hardware detection process. During this phase, Setup determines what hardware components are installed in your computer. This phase requires you to restart your computer either once or twice, depending on the type of hardware in your computer. You can identify this Setup phase by the “Setting Up Hardware” screen. More information: Q262381: How to Troubleshoot Computer Hangs During Hardware Detection

Q188415 – Computer Hangs During Hardware Detection or on First Restart

While you are installing Windows 98 or Windows Millennium Edition (Me), your computer may stop responding (hang) during hardware detection or when your computer is restarted for the first time.

Q194721 – Windows 98/Me Setup Hangs During Plug and Play Hardware Detection

When you attempt to install Windows 98 or Windows Millennium Edition (Me), Setup may stop responding (hang) during the Plug and Play hardware detection process. When you restart your computer, Setup may hang at the same point.

Q277994: “Cmdninst Caused an Invalid Page Fault” Error Message While You Upgrade to Windows Millennium Edition
While you upgrade to Windows Millennium Edition (Me), you may receive the following error messages during hardware detection (Plug and Play): Cmdninst caused an invalid page fault in kernel32.dll
Cmdninst caused an invalid page fault in user32.dll
Cmdninst has caused an error in setupx.dll

Q129971 – Windows 95/98/Me Setup Error Message List

This article contains a list of the error messages generated by the Windows 95/98 /ME Setup program.

Windows Millennium Edition Setup Error Messages

Windows Millennium Edition Setup Error Messages

Q274297 – Error Message “This Version of Windows Runs Only on MS-DOS 8.00 ” During First Restart

When you install or upgrade to Microsoft Windows Millennium Edition (Me), you may receive an unrecoverable error during the file copy process. If you restart your computer, you may receive the following error message: This version of Windows runs only on MS-DOS 8.00 

Q179370 – Err Msg: Setup Must Be Able to Create Short Filenames…

When you attempt to upgrade Microsoft Windows 95 to Windows 98 or Windows 98 Second Edition, or upgrade Windows 98 or Windows 98 Second Edition to Windows Millennium (Me), you may receive either of the following error messages: Setup must be able to create short filenames with numeric tails for files with names longer than 8 characters. Enable this option and try running Setup again. Long File Names Need to be Enabled.

Q189655 – Err Msg: A Fatal Exception 0E Has Occurred at 0028:<XXXXXXXX>

After you install Windows, you may receive the following error message when Windows starts: A Fatal Exception 0E has occurred at 0028:XXXXXXXX in VXD SYMEvent(02)+XXXXXXXX.

Q182142 – “Fatal Exception 03H…” Error Message During Windows 98/Me Setup

When you install Microsoft Windows 98 or Windows Millennium Edition (Me), you may receive one of the following error messages when your computer first restarts during Setup: MPREXE.EXE caused an exception 03H in module USER32.DLL at <memory address> USR32.EXE caused an exception 03H in module USER32.DLL at <memory address>

Q192397 – Err Msg: While Initializing Device NTKERN: Windows Protection…

When you are installing Windows 98 or Windows Millennium Edition (Me) and your computer restarts for the first time, you may receive the following error message: While initializing device NTKERN: Windows Protection Error. You need to restart your computer. 
You may also receive one of the following error messages after Windows 98 Setup is completed: Invalid VxD Dynamic Link Call to Device 3 Service B. While Initialing Device filename Windows Protection Error. You need to restart your computer. If you try to start your computer in Safe mode, you may receive the following error message: Himem.sys Has Detected Unreliable XMS Memory at address. 

Q275860 – Error Message “An Error Has Occurred” During Windows Millennium Setup

When you are installing Windows Millennium Edition (Me) on a new or empty hard disk, or in a new folder, you may receive the following error message: An error has occurred. Press Enter to get back to Windows.
Press Ctrl + Alt + Del to restart computer. Unsaved data will be lost.
Error: OE:0028:0070042b 

Q206260 – Monitor Not Identified During Windows Setup or Hardware Detection

When you run Windows Setup or the Add New Hardware wizard, you may detect an incorrect or unknown monitor.

Q187612 – Err Msg: While Initializing Device CONFIGMG: Windows…

While Initializing device CONFIGMG: Windows Protection Error. You need to restart your computer.

Q191622 – Setup Does Not Detect Multiple Display Adapters Correctly

When you install Windows 98 or Windows Millennium Edition (Me) on a computer with multiple video adapters, Setup may not detect your video adapters correctly.

Q186738 – Reinstalling Windows 98 or Windows Me Causes Safe Recovery Error Message

If you upgrade a Microsoft Windows 95-based computer running Internet Explorer version 4.0 or 4.01 to Windows 98 or Windows Millennium Edition (Me), uninstall Windows 98 or Windows Me, and then reinstall Windows 98 or Windows Me, you may receive the following error message: Safe Recovery Setup encountered a problem or did not complete a previous installationIf you click Use Safe Recovery, Setup will restart file copying where it left off. Not selecting Safe Recovery will restart the file copy process from the beginning.

Q250098 – Issues with Profiles After Upgrade to Windows Millennium

When you upgrade a computer running Microsoft Windows 98 or Microsoft Windows 95 with multiple hardware profiles to Windows Millennium, you are prompted to select which hardware profile to use. When this occurs, you receive the following message: Dock Change Windows is unable to determine your hardware profile. Is “Original Configuration” the correct profile? Press Y for Yes or N for No: Y After you receive this message, you may continue to be prompted to choose a hardware profile during each reboot and Setup will repeat the standard selection process of each configuration to start Windows. Also, additional hardware profiles beyond the original configuration may not load.

Q250176 – Windows Millennium Edition Setup May Not Enforce Minimum RAM Requirements

On some older computers, Windows Millennium Edition (Me) Setup may run despite the fact that the installed RAM is less than the minimum requirement of 32 MB (and without the benefit of Setup switches to get around minimum requirements).

Q248643 – Error Message When Upgrading from Windows 3.x to Windows Millennium Edition

Setup has detected that Windows 3.x is installed on this computer. Windows 3.x cannot be upgraded to this version of Windows. You must first install Windows 95 or Windows 98 and then install this version of Windows.

Q248646 – Windows Millennium Setup Creates a Flat Folder Containing Cabinet Files

When you install Windows Millennium Edition (Me), you may notice that Windows Setup creates a new folder. This folder is created by default in the following path: Drive\Windows Folder\Options\Install

Q248649 – Setup Error Message When Attempting to Upgrade a Computer with a Compressed Drive

When you attempt to upgrade a computer with a mounted compressed drive to Windows Millennium Edition, one of the following error messages is displayed: 

Q268240 – Problems Installing Windows Me with Norton Internet Security 2000 Family Edition Version 2.0 or 2.1

After your computer restarts for the first time during Windows Millennium Edition (Me) Setup, you may receive the following error message on a blue screen: Windows An error has occurred. To continue: Press Enter to return to Windows, or
Press CTRL+ALT+DEL to restart your computer. If you do this, you will lose your unsaved information in all open applications. NDISFILT(01) + 00000650 Error: 0E : 0028 : C14796F0 

Q268980 – Error Message When You Upgrade to Windows Me: “The Following File Is Missing or Corrupt”

When you upgrade your computer to Microsoft Windows Millennium Edition (Me), at the end of the file copy portion of Setup, you receive the following error message: The following file is missing or corrupt: Command.com. Type the name of the Command Interpreter. 

Q270593 – “Error SU0325” When Windows Me Setup Is 10 Percent Complete

When you run Windows Millennium Edition (Me) Setup, Setup may stop when it is 10 percent complete. When this occurs, you see the following error message:  Error : SU0325, Windows Millennium setup cannot continue.

Q279331 – Setup Reports Cross-Linked Files But ScanDisk Reports No Errors

You may receive the following error message while you are installing Windows: ScanDisk for Setup Setup Check detected a Cross Link. 

Q231918 – During Windows Setup You Are Prompted to Type the CD Key Again

When you set up Windows 98 Second Edition or Windows Millennium Edition (Me), you may be prompted to enter your CD Key again.

Q254953 – Error Message: Setup Does Not Have Enough Conventional Memory to Check Your Computers Hard Disks

When you upgrade to Windows Millennium Edition, you may receive the following error message: Setup does not have enough conventional memory to check your computer’s hard disks. You need to free some conventional memory before continuing. For information on freeing conventional memory, see Setup.txt on the Windows Millennium CD. 

Q267019 – Registry Error Message Occurs When Upgrading to Windows Me

When you attempt to upgrade to Windows Millennium Edition (Me), you may receive the following error message: Setup encountered a problem while checking the integrity of your registry. If your registry is corrupted, Windows Millennium Edition may not run properly. Do you wish to continue Setup? Yes/No 

Q263809 – Error with the Aspienum.vxd File During Windows Me Setup

After the second automated reboot for a Windows Millennium Edition (Me) upgrade, you may receive the following error message: A device file that is specified in the System.INI file is damaged. It may be needed to run Windows. You may need to run the Window Setup program again. If the file is included in another software package, you may need to reinstall the software that uses the file. C:\WINDOWS\system\ASPIENUM.VXD Press any key to continue. 

Q194794 – First Time Start Screen Displayed Every Time You Start Windows

After you upgrade to Windows 95/98/Me, you may see the “Getting Ready To Run Windows For The First Time” screen every time you start your computer

Q250140 – Error Message Occurs After Upgrade to Windows Millennium on a Hewlett-Packard Pavilion 3260

When you upgrade to Microsoft Windows Millennium Edition (Me) on a Hewlett-Packard Pavilion 3260 computer, you may receive the following error message after Setup restarts your computer: An error has occurred occurred at 1B47:00000654. The current application will be terminated. 

Q250205 – UDMA Is Not Enabled After You Upgrade to Windows ME

After you upgrade to Windows Millennium Edition (Me), your hard disk may not be configured to use Ultra Direct Memory Access (UDMA). Note that this issue may occur even if your hard disk and hard disk controller support UDMA.

Q272159 – How to Uninstall Windows Millennium Edition

This article describes how to uninstall Windows Millennium Edition (Me). This article also describes how to uninstall Windows Me if Windows will not start.